Absolutely. Once your order is on its way, you’ll receive a tracking link via email. [...]

We track every order to its destination. If your order is delayed or missing, please reach out to us via telephone: +27 21 879 5544, or email hello@mothersaid.co.za, and we will follow up and revert to you.  Alternatively, connect to the courier supplier with the tracking number we send to [...]

Please refer to our returns and exchange policy here, for the details of our Customer policy. In brief, if a new product is returned to our offices within 7 days of delivery, and in good order, we will refund the order. Unused damaged products will be refunded, but T’s & [...]

Shipping fees are calculated at checkout based on your location and the size of your order. [...]

We aim to deliver your order within 2-6 working days, depending on your location. Delivery to outlying areas may take up to 7 working days from the time the order is received. [...]

Our distribution is across South Africa. [...]